Privacy Policy
Last updated: August 10, 2026
This Privacy Policy explains how Arteliff collects, uses and discloses personal information when you visit our website, place an order or contact us. Your rights may vary based on where you live.
Information We Collect
- Contact and account information: name, email address, telephone number, billing address, shipping address and account details.
- Order and transaction information: products purchased, order status, payment status, returns and customer-service history. Payment-card details are generally processed by payment providers rather than stored directly by us.
- Device and usage information: IP address, browser type, device identifiers, pages viewed, referring pages and interactions with the website.
- Communications: messages, reviews, photos or other information you provide to customer support.
- Marketing preferences: email subscription and advertising preferences.
How We Use Information
- Process payments, fulfill orders and provide shipping or return updates.
- Operate, maintain and improve the website and product experience.
- Respond to questions and provide customer support.
- Detect fraud, protect accounts and secure our services.
- Send service messages and, where permitted, marketing communications.
- Measure performance, conduct analytics and personalize advertising.
- Comply with legal obligations and enforce our policies.
Cookies and Similar Technologies
We and service providers may use cookies, pixels and similar technologies to keep the site functioning, remember preferences, understand site use, measure advertising and help prevent fraud. Browser or device settings may allow you to block certain cookies, but some site functions may not work correctly.
How We Disclose Information
We may disclose relevant personal information to companies that help operate the store, including website hosting, payment, fraud prevention, order fulfillment, shipping, customer support, analytics and marketing providers. We may also disclose information when required by law, to protect rights or safety, or as part of a merger, financing, acquisition or transfer of business assets.
Sale or Sharing of Personal Information
We do not sell personal information for money. Some analytics or advertising activities may be considered a “sale,” “sharing” or use for targeted advertising under certain state privacy laws. Where applicable, you may request to opt out by emailing us with the subject line “Privacy Opt-Out.”
Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Policy, including order fulfillment, customer support, accounting, fraud prevention, dispute resolution and legal compliance. Retention periods vary according to the type of information and applicable obligations.
Your Privacy Choices and Rights
Depending on your location, you may have rights to request access to, correction of, or deletion of personal information; receive a portable copy; limit certain uses; or opt out of targeted advertising, sale or sharing. You may also unsubscribe from marketing emails through the link in the message.
To submit a request, email support@fopye.com and describe the right you wish to exercise. We may need to verify your identity and may retain information permitted or required by law. We will not discriminate against you for exercising applicable privacy rights.
California Residents
California residents may have rights under applicable California privacy laws to know categories and specific pieces of personal information collected, request correction or deletion, and opt out of certain sales or sharing. An authorized agent may submit a request where permitted, subject to verification requirements.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and take appropriate action.
Security
We use reasonable administrative, technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.
International Processing
Our service providers may process information in countries other than your own. Those countries may have different data-protection rules. We use personal information as described in this Policy and as required by applicable law.
Changes to This Policy
We may update this Policy to reflect operational, legal or regulatory changes. The revised version will be posted with a new “Last updated” date.
Contact Us
For privacy questions or requests, email support@fopye.com.